Customer Feedback

Linda Williams

Chelsey’s company, Tile & Carpet Resource (TCR Floors) tiled and carpeted the my new home. We were incredibly pleased with the work that was done.  The team he sent showed up on time to do the work. They were very friendly, respectful, thorough and got the job done quickly. I was so impressed that when I needed to remove carpet from one of my rooms and change it to tile,  I  didn’t hesitate to call him again. Since  I knew he was reliable, I knew I would not be disappointed and neither will you if you choose TCR Floors to do your floors.

Doris Byerly

TCR Floors replaced all the hardwood floors throughout my home after Harvey. They are beautiful. The cooperation was beyond expectancy. Because I was over-anxious to get back into my home, TCR worked a good bit of overtime. They also stained and installed all the quarter-round since I chose to have it match the floor, rather than the baseboard. At a later inspection, they even repaired some trim (installed by another contractor) and all of this was accomplished at no extra charge.

John Roberts

I was having trouble finding an installer to tile some steps in my garage with material I had already selected, when I thought of asking Chesley if he had someone who would do such a small job. He sent one of his installers within a few days and he did such a good job that I had him tile a raised portion of the garage with the same material. The pricing was fair and the work was very good. I’ve since recommended him to a friend for a larger project, and I will recommend TCR Floors again and again.

Tiger Boone, Serenity Gardens Assisted Living

Serenity Gardens is very pleased with the work done by TCR. We had major issues with our showers leaking and they fixed it replaced tile and you cannot tell we ever had an issue. Also, installed the flooring at our Dee Park location and did a wonderful job. Thanks for all your help and look forward to doing business in the future.

Bernadette Alvarado

Chesley and his team are amazing! We had tile installed throughout our home. Chesley was always available to answer my questions. (I had a lot) He was so professional and informative. The job was done within the estimated time frame. We had an issue with the grout color after the tile was done, and they resolved it very quickly. I would recommend Chelsey for all of your tile/carpet needs!

Luis Nieto, Dulce Vista Homes

After 10 years building homes I started to cut out middle men and going straight to trades. I found out real quick what the value of having Chesley and his team take care of my flooring was, and it was well worth what he charges. There are just too many details, timing issues and people who need to come together. Chesley will forever do my floors! Thank you Chesley.

Mark Pittman, Bilmar Homes

I just wanted to drop you a line to let you know how satisfied I am with the flooring that TCR Flooring installed in the house in Santa Fe. From the time that Chesley quoted the job until it was complete, everything was done on time and in a professional manner. Thanks for your service and I am sure will be doing business again in the future.

Melody Atchley

Thank you for the wonderful job you did in my home. Gorgeous granite countertops, backsplash with subway tile. My bathrooms look wonderful with the tile you laid in the floor and showers. What a great and professional job you did and I could not be any happier!!!! All your workers were respectful and professional.

Mike McCarty, Bilmar Homes

Chesley and his crew deliver dependable, high quality, and friendly service. I enjoy seeing Chesley and his crew on every project we have together. The installers go the extra mile to get the job done correctly and in a timely manner. Any concerns I have are answered and addressed with high precedence. Last but not least the pricing is always fair and honest.

Mike Mitchell, Providence Custom Homes

I am a custom homebuilder in the Houston Metro area. I have used Chesley Rockett for many years. Chesley’s workmanship and quality is second to none. We’ve also become friends over the past 15 years of business.

Bryan Johnson

TCR Floors did a great job on my flooring, countertops, and backsplash. Their crews were prompt, on time and finished the job in a timely manner with great results. I would highly recommend their services and plan on using them for future projects.

Janet Hankamer

I was extremely happy with my new floors from TCR Floors. My original wood floors from the 1950’s were a mess after Hurricane Harvey’s flooding. Mr. Rockett, you and your crew did an awesome job at refurbishing them and bringing them back to better than their original appearance. The installers also did an excellent job with the new laminate floors and carpet throughout the house. I am very pleased with the end results and would like to thank you for the personal attention and courtesy extended to me. I would happily recommend TCR Floors.

S R Burgess, Chief Building Official

As the Chief Building Official for the city, I work with a lot of contractors in a lot of different fields. TCR Floors is a company of integrity and professionalism. I would without a doubt use this company every time the need arises.

My family were victims of Hurricane Harvey, and I elected to use TCR floors for all of the flooring and tile throughout the two houses. Knowing how contractors are, I was very careful in selecting a contractor to do this work. This company was highly recommended.

Mr. Rockett and his crew are professionals in this field. And Mr. Rockett was very compassionate an understanding about what our needs would be, and cost. The company installed all new ceramic tile flooring in both houses, also installed three new showers and new tile backsplash in the kitchen. The company also replaced all the upstairs carpet. All materials and labor were covered in the estimate for the project, and the final price was the same as the estimate.